Payment methods
When you buy through Fuitos or register for a paid plan, you agree to pay the fees, charges, and applicable taxes shown at checkout or in the plan details. You must provide a valid payment method accepted by our payment partners.
Payments
Payment & Refund Policy
This policy explains how payments, billing changes, order acceptance, returns, refunds, and payment-provider charges work on Fuitos.
Last updated: June 2026Payment providers
Your card, bank, wallet, or other payment provider may have separate terms that govern your payment method. By submitting payment information, you authorize Fuitos and its payment partners to verify the details and charge amounts due for orders, subscriptions, fees, or other services you request.
Price and billing changes
We may update prices, billing methods, plan benefits, or marketplace fees by posting the updated information in the app, on our website, or by notifying the affected account administrator or user where required.
Order acceptance
A contract for an order or paid service exists only when the order is accepted and confirmed by email, SMS, in-app notice, or another appropriate communication. Orders may be refused or cancelled when payment fails, product information is incorrect, stock is unavailable, fraud is suspected, or the listing violates our policies.
Third-party charges
You are responsible for charges from your bank, card issuer, mobile network, payment provider, delivery provider, or any other third party that may apply when using the service.
Returns and refunds
We want buyers and sellers to have a fair marketplace experience. If you are not satisfied with a product or service purchased through Fuitos, contact us or the seller promptly with the order details so the issue can be reviewed.
Refund review
Refunds may depend on product condition, delivery status, seller response, payment status, evidence provided, and applicable law. We may ask for photos, messages, delivery records, or other information before deciding whether a refund, replacement, cancellation, or other remedy is appropriate.
Incorrect pricing or product errors
If a product or service is listed with an incorrect price or incorrect information due to typographical, technical, or seller error, we may refuse or cancel the affected order. If payment has already been captured for a cancelled order, we will initiate a refund to the original payment method or another supported payment account.
Delinquent or disputed amounts
You agree to pay undisputed amounts when due. Where permitted by law, collection costs, court costs, attorney fees, or other costs incurred to collect delinquent undisputed amounts may be your responsibility.
Contact
For payment, return, or refund questions, contact team@fuitos.com.ng with your account email, order reference, and a clear description of the issue.